Memory error when trying to print pictures
As mentioned in my previous blogs, I am building a XenApp 6 environment for my organisations to replace the current PS4 farm. I am fixing all of the little niggles at the moment and I came across a really annoying issue.
Windows 2008 R2 Standard
VMware vSphere 4.1
When right clicking an image and selecting Print from the context menu, a number of error messages appearing saying
Your pictures can't be printed because this error occurred:
There isn't enough available memory to print your pictures. Close some open programs, and then try again.
Now, troubleshooting was a little difficult but this is the approach I took
Memory - 6GB for 2 users...no issues showing in task manager etc.
Permissions - occurs for all users, even local administrators
Applications - uninstalled all other applications from server, problem still occurred
Process Monitor - Took a log during a repro but couldn't see any obvious faults occuring.
Print Drivers - removed all print drivers, problem still occurs
Searched Internet - nothing other than idiots stating that you need more RAM..........if only it were that simple!!!
Now at this point I was a little stumped, and I remebered the system file checker utility.
I wondered if a system file or registry key had become corrupt so a scan would not do any harm
open command prompt and type (make sure you run as administrator)
reboot and try printing the image again, the fault does not occur.
I hope this saves you a few minutes, it would of done in my situation!!!