Workspace Control doesn't work
Workspace control is a feature of Citrix where users are able to seamlessly reconnect to their active or disconnected sessions from other devices. It is part of a wider feature set called Smooth Roaming which has been part of ICA for a number of years. Recently I found that our production Citrix Access Gateway environment stopped supporting Workspace Control. Users who became disconnected from their desktop session were unable to reconnect to that same session because it was "active" between the CAG and the XenApp box. It meant that admins had to disconnect the session and on next desktop launch it would reconnect. The other thing to note is that Citrix built a couple of buttons to handle these actions manually. They showed underneath the Logon button in Web Interface. Broken! Fixed! These buttons only show up in Internet Explorer and if the WI site is in Trusted Sites or the specific setting you need to DISABLE is "Only allow approved domains to us